Articles from Radial, Inc.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced the results of a new survey of 1,000 consumers that reveals a shift in how shoppers evaluate and remain loyal to direct-to-consumer (DTC) and modern brands. The findings show that operational performance—particularly delivery speed, availability, and ease of returns—is the leading factor driving repeat purchases and consumer trust for modern brands.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced the results of a new survey of 200 retail decision-makers that uncovers the fulfillment challenges, new retail channels and transportation costs modern brands face.

Radial, Inc., a bpostgroup company and a leader in eCommerce solutions, today announced Radial Fast Track to empower modern brands to optimize their fulfillment operations. An omnichannel solution for B2C and B2B fulfillment, Radial Fast Track integrates rapidly and seamlessly with existing systems for a simplified onboarding process requiring no upfront investment.

Radial, Inc., a bpostgroup company and a leader in eCommerce solutions, today announced the appointment of Tom Schmitt as its new Chief Executive Officer, effective March 17, 2025. With over 20 years of executive leadership experience in the logistics and supply chain industry, Schmitt will focus on driving Radial’s growth, enhancing its fulfillment operations, and strengthening its ability to deliver innovative, scalable solutions for mid-market and enterprise brands.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced the results of a consumer survey that reveals anticipated shopping and delivery preferences for this holiday season. The research uncovers trends that brands and retailers must address to meet shopper expectations and maximize sales during this peak retail window.

Radial, Inc., a bpostgroup company and the leader in eCommerce solutions, announced plans to hire approximately 7,000 seasonal associates to support the peak holiday season. Each year, Radial confidently scales its workforce at its fulfillment centers during the holiday season to ensure that brands fulfill their promises of exceptional customer experience—from click to delivery.

Radial, Inc., a bpostgroup company and the leader in eCommerce solutions, today announced Billy Peterson has joined the company as the Senior Vice President (SVP), Service Delivery Operations. Peterson will be responsible for driving innovation, optimizing operational processes, and continuing Radial's journey to inspire employees and improve eCommerce performance for its customers. Peterson will be a member of Radial’s executive leadership team and play a critical role in the organization’s launch process evolution and driving optimization strategy. His leadership will ensure Radial continues to fulfill customer promises, meet their expectations, and build their loyalty, which are essential for customer satisfaction.

Radial, Inc., a bpostgroup company and the leader in eCommerce solutions, today announced Shauna Bowen has joined the company as the Senior Vice President (SVP), Click to Delivery. Bowen will report to Laura Ritchey, Radial’s Chief Executive Officer.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced a partnership on Pay by Bank, a cutting-edge payment solution developed by Link Financial Technologies, Inc. (dba Link Money), a US-based open banking payment platform. The strategic integration enhances Radial's commitment to optimizing operations by offering global merchants more efficient, secure, and cost-effective payment methods.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced its plans to fill more than 700 entry-level fulfillment positions in Richwood, Kentucky, to support the eCommerce demand this holiday season. Associates will play a vital role in ensuring a successful holiday season by helping to source orders and send them to their final destinations. Leveraging Radial's cutting-edge technology, fulfillment, and transportation solutions, associates will contribute significantly to a seamless customer experience from click to delivery.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced its plans to fill more than 400 entry-level fulfillment positions in Burlington, New Jersey, to support the eCommerce demand this holiday season. Associates will play a vital role in ensuring a successful holiday season by helping to source orders and send them to their final destinations. Leveraging Radial's cutting-edge technology, fulfillment, and transportation solutions, associates will contribute significantly to a seamless customer experience from click to delivery.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced its plans to fill approximately 400 entry-level fulfillment positions in Martinsville, Virginia, to support the eCommerce demand this holiday season. Associates will play a vital role in ensuring a successful holiday season by helping to source orders and send them to their final destinations. Leveraging Radial's cutting-edge technology, fulfillment, and transportation solutions, associates will contribute significantly to a seamless customer experience from click to delivery.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced its plans to fill approximately 1,500 entry-level fulfillment positions in Rialto, California, to support the eCommerce demand this holiday season. Associates will play a vital role in ensuring a successful holiday season by helping to source orders and send them to their final destinations. Leveraging Radial's cutting-edge technology, fulfillment, and transportation solutions, associates will contribute significantly to a seamless customer experience from click to delivery.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced its plans to fill more than 1,500 entry-level fulfillment positions in Locust Grove, Georgia, to support the eCommerce demand this holiday season. Associates will play a vital role in ensuring a successful holiday season by helping to source orders and send them to their final destinations. Leveraging Radial's cutting-edge technology, fulfillment, and transportation solutions, associates will contribute significantly to a seamless customer experience from click to delivery.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced its plans to fill more than 2,000 entry-level fulfillment positions in Louisville and Shepherdsville, Kentucky, to support the eCommerce demand this holiday season. Associates will play a vital role in ensuring a successful holiday season by helping to source orders and send them to their final destinations. Leveraging Radial's cutting-edge technology, fulfillment, and transportation solutions, associates will contribute significantly to a seamless customer experience from click to delivery.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced its plans to fill approximately 600 entry-level fulfillment positions in Indianapolis, Indiana area, to support the eCommerce demand this holiday season. Associates will play a vital role in ensuring a successful holiday season by helping to source orders and send them to their final destinations. Leveraging Radial's cutting-edge technology, fulfillment, and transportation solutions, associates will contribute significantly to a seamless customer experience from click to delivery.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, announced plans to bring on more than 10,000 seasonal associates to support the peak holiday season. Among these openings, more than 9,500 are for positions within Radial’s fulfillment centers in the U.S. and Canada with another 1,000 openings for customer care positions.

Radial, Inc., a bpostgroup company, the leader in eCommerce solutions, today announced the results of a consumer survey that delves into the evolving dynamics of holiday shopping preferences and factors impacting brand loyalty. The findings offer brands insights and guidance on navigating the complexities of the holiday shopping season and meeting customer expectations from click to delivery.

Radial, Inc., a bpostgroup company, the leader in eCommerce logistics solutions, today announced the appointment of Laura Ritchey as Chief Executive Officer of Radial North America effective September 15, 2023. Ritchey will draw on her more than two decades of industry experience, including the last two years as Radial’s Chief Operating Officer (COO), to lead the company toward continued growth and leadership in eCommerce fulfillment operations.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced the results of a consumer survey that sheds light on the impact of security concerns on cart abandonment, underlining the urgent need for brands to prioritize secure payment processes and experiences. The research examined consumers' experiences, preferences, and concerns regarding payments and fraud prevention within the online shopping experience.

Radial, Inc., the leader in eCommerce solutions, today announced its newly rebranded Radial Payment Solutions, designed to transform payment processing, tax compliance and fraud prevention for businesses. With Radial's fully managed solutions, eCommerce retailers can optimize payment and fraud management operations, eliminate false declines, handle tax compliance, and protect against chargeback fraud.

Radial, Inc., the leader in eCommerce solutions, today announced the appointment of Jim French as its new Chief Technology Officer. French will report to Henri de Romrée, Radial's Chief Executive Officer.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its partnership with Geek+, the global leader in robotic solutions for logistics, to provide automation and robotics for its new 601,045 square-foot fulfillment center in Indianapolis, Indiana. The new state-of-the-art facility, located at 8838 East County Road, will enable Radial to support high-volume order fulfillment for a well-known clothing and apparel brand. By implementing nearly 200 P800 autonomous mobile robots (AMR), Radial will ensure seamless eCommerce fulfillment operations while creating over 100 new jobs for the local community.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced a new partnership with Covariant, a leading global AI Robotics company, to automate sortation in their batch-picking operations through the installation of twelve Covariant Robotic Putwalls. The Robotic Putwalls sort a high variety of health and beauty items for one of the world’s leading retailers in Radial’s fulfillment center in Louisville, Kentucky.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 700 positions for entry-level fulfillment workers in Burlington and South River, New Jersey, to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 250 positions for entry-level fulfillment workers in North East, Maryland, to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 400 positions for entry-level fulfillment workers in Romeoville, Illinois, to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 500 positions for entry-level fulfillment workers in the Indianapolis, Indiana area to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 400 positions for entry-level fulfillment workers in Martinsville, Virginia, to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 1,300 positions for entry-level fulfillment workers in Easton and Allentown, Pennsylvania, to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 1,800 positions for entry-level fulfillment workers in Rialto and Montebello, California, to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 1,500 positions for entry-level fulfillment workers in Locust Grove, Georgia, to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 3,000 positions for entry-level fulfillment workers in the Louisville and Shepherdsville, Kentucky area to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill more than 1,300 positions for entry-level fulfillment workers in Richwood, Kentucky, to support the eCommerce demand this holiday season. Associates will be integral in making this holiday season a success by helping to source orders and send them to their final destinations using Radial's technology, fulfillment, and transportation solutions.

Radial, Inc., a bpost group company, the leader in eCommerce solutions, today announced its plans to fill nearly 200 on-site customer care positions in the company’s Melbourne, Florida call center. Additionally, almost 2,000 virtual customer care positions will be open to support increased eCommerce demands this holiday season.

Radial, a bpost group company, the leader in eCommerce solutions, today announced the results of a consumer insights study which surveyed 1,000 adults across the United States to gather insights around shoppers’ plans and expectations for the 2022 holiday season.

Radial, a bpost group company, the leader in eCommerce fulfillment, today announced that scent-flavored hydration company air up® has selected Radial’s eCommerce solution to support the company’s entry into the United States’ food and beverage market. air up®’s scent-flavored hydration system will ship from two of Radial’s fulfillment centers in California and Ohio.

Radial, a bpost group company, the leader in eCommerce fulfillment, today announced a new client partnership with Eco Pea Co., an emerging direct-to-consumer (DTC) brand and designer of healthy, environmentally friendly bamboo diapers and wipes. Planning for future growth, Eco Pea Co. selected Radial for its industry expertise and ability to scale fulfillment and transportation operations based on clients’ needs.

Radial, a bpost group company, a leader in ecommerce fulfillment, today announced the results of a consumer insights study exploring omnichannel trends that are driving shopping behaviors and the impact shipping delays and inflation are having on consumers’ brand experience. The research is based on responses of 1,000 adults across the United States. Key insights from Radial’s new survey include:

Radial, a bpost group company, the leader in ecommerce solutions, today announced its plan to bring on 700 entry-level fulfillment center workers in Burlington, New Jersey to support increased ecommerce demand this holiday season. Seasonal associates will be at the forefront of ecommerce, leveraging cutting-edge technology to process online orders - including picking, sorting, packing and shipping - all in a safe, fun team environment.

Radial, a bpost group company, the leader in ecommerce solutions, today announced its plan to bring on approximately 900 entry-level fulfillment center workers in Groveport, Ohio to support increased ecommerce demand this holiday season. Seasonal associates will be at the forefront of ecommerce, leveraging cutting-edge technology to process online orders - including picking, sorting, packing and shipping - all in a safe, fun team environment.

Radial, a bpost group company, the leader in ecommerce solutions, today announced its plan to bring on 3,110 entry-level fulfillment center workers in Rialto and Montebello, California, to support increased ecommerce demand this holiday season. Seasonal associates will be at the forefront of ecommerce, leveraging cutting-edge technology to process online orders - including picking, sorting, packing and shipping - all in a safe, fun team environment.

Radial, a bpost group company, the leader in ecommerce solutions, today announced its plan to bring on more than 500 customer care agents in Pueblo, Colorado, to support increased ecommerce demand this holiday season. Seasonal hires will be at the forefront of ecommerce, elevating a seamless experience, addressing key issues, and communicating with customers across multiple channels such as phone, chat, social media, email, and more.

Radial, a bpost group company, the leader in ecommerce solutions, today announced the launch of Upper Park Disc Golf® as its first Radial Easy Deployment (RED) fulfillment client. Upper Park Disc Golf selected Radial and RED for its ability to support increasing consumer demands, reduce fulfillment transit times and support the company’s long-term, omnichannel growth plans.