Braze, Inc. is a leading customer engagement platform that enables businesses to create personalized and meaningful interactions with their customers across various digital channels
By leveraging data-driven insights and advanced analytics, the platform helps companies manage their communication strategies, facilitating targeted messaging through push notifications, in-app messages, email, and more. Braze's tools are designed to enhance customer retention and loyalty by fostering engaging experiences that resonate with users, ultimately driving growth and enhancing brand relationships in an increasingly digital marketplace.
Shares of customer engagement software provider Braze (NASDAQ:BRZE) jumped 14.5% in the pre-market session after the company reported impressive fourth quarter 2024 (fiscal 2025) results with strong growth in customers, enabling it to beat analysts' revenue, EPS, and adjusted operating income estimates. But the shortfall in billings pointed to some softness in near-term sales. Also, a slowdown in net revenue retention, dropping from 117% to 111%, suggested customers were spending more cautiously than before.
The customer engagement platform company beat adjusted earnings expectations and delivered strong revenue growth, but its dollar-based net retention rate slid.
Customer engagement software provider Braze (NASDAQ:BRZE) beat Wall Street’s revenue expectations in Q4 CY2024, with sales up 22.5% year on year to $160.4 million. The company expects next quarter’s revenue to be around $158.5 million, close to analysts’ estimates. Its non-GAAP profit of $0.12 per share was significantly above analysts’ consensus estimates.
Software is eating the world, and virtually no business is left untouched by it. Companies bringing it to life have been rewarded with explosive earnings growth, and the upward trend shows no signs of stopping
as the industry has posted a 18.1% gain over the past six months, beating the S&P 500 by 12.8 percentage points.
